Imagine a simpler, more convenient way to access all your insurance or takaful needs. One that lets you sign up, manage, and claim your insurance or takaful seamlessly in one place.
Meet the Etiqa+ app, where you can do all that and more. An upgrade from the previous Etiqa Smile app, Etiqa+ offers added features that simplify the management of your insurance or takaful needs.
Etiqa+ App: Your One-Stop Insurance and Takaful Solution
Let’s take a look at how the Etiqa+ app makes managing your insurance or takaful a breeze.
Access Selected Services Without Logging In
Have you ever forgotten your password for an app or just found it to be a hassle to log in when you need something urgently? It’s a common problem, especially if you have so many apps to keep track of.
With the Etiqa+ pre-login feature, you can access selected services quickly without logging in. Among others, you can:
- Sign up or renew insurance or takaful
- Request a Guarantee Letter (GL) for hospital admission overseas
- Request 24/7 roadside assistance
- Access help and support
- See latest product promotions and announcements
Sign Up or Renew a Plan On The Go
If you’re always on the go, Etiqa+ is an essential app to have on your phone. With it, you can sign up for insurance or takaful no matter where you are.
It only takes a few simple steps to sign up:
- Launch the Etiqa+ app.
- Tap on ‘Buy’.
- Select the coverage you need, such as car, motorcycle, or home coverage and you’ll be redirected to the product page on our website.
- Fill in the required information and make your payment or contribution to enjoy the coverage.
Make Monthly Payments or Contributions
The Etiqa+ app also offers the convenience of making monthly insurance payments or takaful contributions in-app for any of Etiqa’s life and health protection plans.
Like the helpful renewal reminders for motor coverage, Etiqa+ will send push notifications when it’s time to make a payment or contribution. All you need to do is enable the push notification feature to get notified.
Submit and Track Claims
Etiqa+ makes it easy to submit and track your insurance or takaful claims, all within the app.
For instance, if you have Etiqa’s medical coverage, you can submit receipts for your medical expenses through the app to be reimbursed. In the unfortunate event of hospitalisation, you can claim daily hospital allowance for a specified number of days.
Aside from medical claims, you’ll soon be able to claim for motor and travel coverage as well, so stay tuned for that!
View Policy or Certificate Statements
If you’re an income tax payer, you know how important it is to have receipts of claimable expenses in order. Expenses for life or family coverage, medical coverage, and a few others can help to significantly reduce your tax amount.
With Etiqa+, you can view your policy or certificate payment statement right from the app. With the information readily available, you can file your income tax with ease.
Get Reminders When Your Coverage is Due
Renewing motor insurance or takaful is an annual necessity, but at times, those renewal dates just slip our minds. So like a friend who’s always looking out for you, Etiqa+ allows you to create reminders when your insurance or takaful plan is due for renewal.
Simply enable the app push notification feature and get notified when your coverage is about to expire. To renew your coverage, choose the coverage you need, select the sum insured or sum covered for your car, review your coverage details, and make your payment or contribution.
Access Support and Help
With Etiqa+, help is always at your fingertips with multi-channel touchpoints to get in touch with us:
- Live chat. Get instant support from our customer service representatives.
- Book a virtual service. Schedule a video call with our customer service team to get personalised assistance.
- Call us. Speak to our customer service representative over the phone.
- Visit our branch. Find a branch near you and speak to our friendly representatives in person.
Enjoy Smile App Features in the New Etiqa+ App
You can also continue to enjoy all the regular Smile app features in the Etiqa+ app, including:
- Auto assist services. Get help anytime with towing, breakdown assistance, and find panel workshops near you.
- Guarantee Letter (GL) request (applicable for selected coverage). Easily ask for a GL, if your doctor recommends hospitalisation.
- Long-term medication purchase (applicable for selected coverage). Order and have your long-term medication delivered to your door.
- Drive Less Save More add-on. Have you been driving less? Get our free Drive Less Save More add-on and upload photos of your mileage to the app as required. Enjoy up to 30% cashback on your motor takaful or insurance when you meet the requirements.
Get Started with the Etiqa+ App
With the enhanced features, you can seamlessly manage all your insurance or takaful needs in one place. Say goodbye to paperwork and complications, coverage just got easier with Etiqa+.
The information contained in this blog is provided for informational purposes only. It should not be construed as advice on any matter. Etiqa accepts no responsibility for loss which may arise from reliance on information contained in the article. This information is correct as of 15th January 2024.