Home Insurance with Quick & Easy Claims via E-Cleva

by Tiqa
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Have you thought about how much time you spend at home today compared to life pre-pandemic? All this extra time at home helps us put into perspective the importance of certain home necessities that we use so frequently but tend to overlook. This ranges from electrical wiring and gas cylinders to pipes and water tanks. Have you thought about things like safety and maintenance for these items?  

Additionally, when thinking about safety, it’s also important to consider how the economic stress of the pandemic has also led to an increase in desperate theft and crime; especially in neighbourhoods without tight security. 

But what does all this mean for you as a house owner? 

Home Insurance & Takaful as a Form of Financial Protection

It means if you haven’t secured a home insurance or takaful plan, this is a sign to get it done. With all the possibilities of loss and damage, a secure plan will ensure your finances aren’t affected in an unfortunate event in your home.

Etiqa’s Houseowner & Householder plan offers financial protection for costs involved in repairs, structural replacements and loss of personal belongings. The incidents it covers include: 

Source: NST
  1. Explosions from domestic gas cylinders 
  2. Water damage due to burst pipes or overflowing water tanks
  3. Loss or damage due to household fires
  4. Loss from theft by violent or forcible entry 
  5. Damage by wildlife entry and attacks 
  6. Destruction from road accidents that impact the structure of your house 
  7. Damage caused by natural disasters such as floods, tempest, earthquakes, and more

The Common Excuse

Household damage is rare

No one can predict unfortunate circumstances. The cost to fix, repair and sometimes completely rebuild can shake your financial stability. Having a protection plan allows you to prepare now, instead of being sorry later. 

Claims take forever and the process is so lengthy

Insurance and takaful claims have an unfortunate reputation of being riddled with hassle and inconvenience. With that, Etiqa has curated e-Cleva, a solution that is easy, quick and absolutely efficient, we promise! 

e-Cleva by Etiqa

e-Cleva is a simple system that uses a video-assisted call to instantly assess any damage to speed up the process of your claims. The system is available for issues relating to the structure of your house where damages can be seen immediately. This service allows you to skip the hassle of appointments, adjusters, filing paperwork and running around. Sounds pretty great, right? 

e-cleva video claims

Here’s how it works in 4 easy steps: 

  1. Call the e-Cleva hotline at 1-300-88-1007
  2. Receive an SMS to start a video call to show the damage
  3. Get your claims agreement immediately after the call
  4. Sign the document to complete the process 

Your claims will be processed immediately and sorted within minutes instead of days. Is this the definition of convenience? We’d like to think so! 

Did you know the e-Cleva service is also available for minor road accidents as well? A quick call is all you will need to sort out a cracked windscreen claim. Don’t wait, enjoy convenience all around. 

Exclusively for YOU. 

Enjoy an instant rebate of 15% when you apply for or renew your Householder & Houseowner Insurance or Takaful plan online. The application process is just as quick as the claims! For further information, visit the Etiqa website here or contact your Etiqa insurance or takaful agent for personal assistance. 


The information contained in this blog is provided for informational purposes only. It should not be construed as advice on any matter. Etiqa accepts no responsibility for loss which may arise from reliance on information contained in this article.

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